FAQ

💬 Frequently Asked Questions

 

🧼 About Our Products

1. What makes your soaps and face bars different from regular store-bought ones?
Our soaps are handmade in small batches using natural ingredients like neem extract, coconut oil, aloe vera, turmeric, lemon, honey etc. They contain no harsh chemicals, parabens, or artificial fragrances—just nutrient-rich oils and botanical extracts that cleanse gently and nourish the skin.

2. Are your soaps suitable for all skin types?
Yes! Our natural formulations are designed for all skin types, including sensitive, dry, oily, and acne-prone skin. Each bar has specific ingredients—like turmeric for brightening or goat milk for hydration—that target different needs.

3. Can I use your face bars on my body?
Absolutely. While our face bars are formulated to be gentle enough for facial skin, they can also be used on the body for an even, radiant glow.

 

💧 Ingredients & Formulation

4. Are your soaps 100% natural?
Yes! We use pure, plant-based ingredients such as cold-pressed oils, milk, and herbal extracts. Each formulation is free from sulfates, silicones, and synthetic dyes.

5. Do your soaps contain lye (sodium hydroxide)?
All true soap is made using lye, but once the saponification process is complete, no lye remains in the final product. The result is a safe, skin-friendly bar rich in natural glycerin.

6. Are your products cruelty-free and vegan?
Yes, our soaps are cruelty-free and made without animal testing. Most are vegan, except those containing ingredients like honey or goat milk.

7. Where do you source your ingredients?
We source high-quality, cold-pressed oils and natural botanicals from trusted local and ethical suppliers across Africa to ensure purity, freshness, and sustainability.

 

🌸 Skin Benefits

8. Which soap is best for acne or oily skin?
Our Neem Bar is a customer favorite for acne-prone skin. Neem’s natural antibacterial and anti-fungal properties help combat skin infections, reduce body odor, and relieve discomfort from conditions like vaginal thrush — all while keeping pores clear and calm.

9. Which soap is best for dry or sensitive skin?
Try our Oat Milk Bar — it's rich in lactic acid and fatty acids that deeply moisturize and restore the skin’s natural barrier. For extremely dry or itchy skin, we recommend our Coconut Milk Bar. It’s deeply moisturizing and leaves the skin feeling soothed and nourished.

10. Can your soaps help with eczema or psoriasis?
Yes! Our Neem Bath Bar is especially great at soothing inflammation, relieving itchiness, and promoting healing for sensitive skin conditions.

11. Do your soaps help with dark spots or uneven skin tone?
Absolutely. Our Fenugreek, Turmeric, and Face bars are rich in natural compounds that help fade hyperpigmentation, brighten dull areas, and even out skin tone.

12. What’s best for razor bumps or shaving irritation?
Our Face Bar works wonders for soothing razor bumps. Its gentle formula calms irritation and helps prevent ingrown hairs, leaving your skin smooth and refreshed.

13. Do any soaps help boost collagen or skin firmness?
Yes — our Goat Milk Bar naturally supports collagen production, helping improve elasticity and leaving the skin feeling firmer and more supple.

 

🧴 Usage & Storage

14. How often should I use the soap?
You can use our soaps daily—morning and night. They’re gentle enough for regular cleansing without stripping the skin’s natural moisture.

15. How should I store my soap to make it last longer?
Keep your bar in a dry, well-drained soap dish. Avoid letting it sit in water to prevent softening and extend its lifespan.

16. Can I use your soaps on children or babies?
Yes, our natural soaps are gentle enough for children, but we recommend a patch test first, especially for sensitive skin.

 

💚 General Questions

17. How long does a bar of soap last?
With proper care, each bar typically lasts 3–4 weeks with daily use.

18. Can I use multiple bars at once?
Definitely. Many customers rotate between bars—for example, a brightening bar in the morning and a moisturizing one at night.

19. Are your soaps safe for people with allergies?
We recommend checking our full ingredient list for each product and doing a patch test before use if you have known sensitivities.